Terms & conditions.

UK Law Notes is a trading name of London Law Tutor Ltd. This agreement is the same as the one published on londonlawtutor.com and applies to all services provided through this website.

[1] DEFINITIONS

1.1 “LLT” shall mean London Law Tutor Ltd. or any of our trading names (websites): UK Law Tutor - UK Law Tutors Blog - Law Tutors Online - Manchester Law Tutors - Birmingham Law Tutors - Nottingham Law Tutors - UK Law Notes - Cambridge Law Tutors - Hong Kong Law Tutors - Sydney Law Tutors - New York Law Tutors - UK Law Notes - London Tutors

1.2 “Client” shall mean the party ordering the Services from LLT.

1.3 “Order” shall mean the LLT Request Quote Form sent to us by the Client after after completion from our website and making of an agreed payment including any other correspondence and instructions received from the Client.

1.4 “Services” shall mean the services specified on the Invoice that the Client will be sent once they have completed the Order which LLT has agreed to supply to the Client in accordance with these terms and conditions.

[2] CONTRACT FORMATION

2.1 No binding contract shall be deemed to have come into existence unless the Client has submitted an Offer to LLT and LLT has communicated its acceptance.

2.2 LLT provides all of its services subject to the availability of its Tutors/Writers. For pre-paid writing services, the Client agrees to Clause 4.5 below if they are studying at an English institution, for Clients outside of England if LLT cannot find a writer within 72 hours of receipt of payment then it will refund the Client’s payment in full.

2.3 Where any tutoring services have been agreed between LLT and the Client, the Client must provide LLT 24 hours notice of cancellation to avoid incurring charges unless agreed otherwise.

2.4 Where any writing services require completion in a deadline smaller than 72 hours, if LLT cannot find a writer within 18 hours of receipt of payment it will refund the Client’s payment.

[3] PAYMENT

3.1 Normally LLT requires full payment in advance before commencing any work for the Client but where it has agreed that the Client may pay by instalments the Client is obliged to make the payments on the agreed due dates. In case the Client fails to pay the full amount due on the due dates; LLT shall be entitled to suspend the carrying out of the Services until such payment is made without incurring any liability whatsoever to the Client for non-performance or otherwise.

3.2 The client agrees to be bound by LLT’s strict no refund policy after the duration of 14 days from the time their order is placed due to the highly individualised and customised nature of the services provided by us. However, where tutoring services are ordered, although our minimum booking is 10 hours, the Client does not have to use all of the hours booked. If the Client is not satisfied with the allocated Tutor after the first tutoring session, then they can request either a different tutor and/or request a refund of the remaining unused hours. Any such refunds are processed within 7-10 working days from the day the client confirms the refund request and agrees the amount to be refunded in writing with LLT. The client also agrees that refunds will only be given in exceptional circumstances — for example the complete failure to deliver a project or provide any tutoring. Thus; all refunds are made in compliance with our obligation under The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.

3.3 Where the Contract for the supply of Services requires the performance of the Contract before the expiry of seven working days beginning with the day after the day on which the Contract is concluded the Client will not have the right to cancel the Contract. The Client may cancel an order for the supply of services within seven working days from the day the Contract was concluded provided LLT may make a charge for any direct costs incurred as a result of the Client’s order for the Services. The Client confirms that such requirements as need to be met by LLT under The Consumer Protection (Distance Selling) Regulations 2000 as amended have been met. If the Client is entitled to cancel the order then LLT will refund the Client the amount the Client originally paid for the supply of the Services less any direct costs incurred within 14 working days from the date LLT received notice of the cancellation. However, there will be a non-refundable admin fee of 500 GBP deducted. Furthermore, only a partial refund of 50% will be provided where tutor allocation and a confirmed tutoring schedule has been decided after 15 days of the client having placed an order.

[4] SERVICES PROVIDED

4.1 LLT hereby warrants that: -

4.1.1. the Services are plagiarism-free and the work which forms part of the Services is subject to analysis by its highly qualified team that ensures high quality of the work provided to clients.

4.1.2. LLT will not re-sell, re-publish, or re-distribute, either for sale or otherwise, any written material supplied to the Client as part of the Services.

4.2 These warranties contained in clause 4 are conditional upon the Client’s agreement to the following: -

4.2.0. that any tutoring sessions scheduled will be charged in full in case the Client does not provide a 48 hour prior written notice of cancellation or change to the schedule.

4.2.1. that any writing service sold to them by LLT is sold and intended solely for the purpose of inspiring that client’s own work through giving an example of model research, writing, expression and structuring of ideas. The client must never submit it as their own work, either in part or total, to their university, school or any other institute of education. The only exception to this is where our copywriting services are engaged for commercial purposes.

4.2.2. not to re-sell, re-publish, re-distribute or in any other way violate the copyright of any written material sold to them by LLT.

4.2.3. that LLT has the right to refuse to continue the preparation or sale of any written material, either in part or in full, which LLT suspects of being used in breach of any of these terms and conditions.

4.2.4. that the Client has to thoroughly examine, before ordering any service from LLT, the particular rules, regulations and provisions of their University or School governing the preparation and submission of academic work, and to check whether these provisions permit the employment of services such as those offered by LLT.

4.2.5. the Client will check their written material to satisfy themselves that their work is of the standard they requested and paid for. If the Client believes their work to be below the standard they requested then they may request within 7 working days following the delivery of that written material that the work be altered free of charge so as to conform to any specifications of standard stated by the client in their original specifications. The Client agrees that alterations will only be valid if the client requests them within 7 working days following the receipt of their written material and that alterations requested after this 7 day period will not be carried-out without extra payment and may be refused by LLT in its sole discretion. The Client must provide precise comments and feedback as to exactly what alterations to the content of the work they require, before these can be made or agreed to. The Client agrees that alteration requests not included on the Order will not be completed free of charge and that LLT may in its sole discretion refuse to undertake these.

4.2.6. All written materials supplied by LLT to the Client are meant only to be used as model examples of what the Client’s own work might be like. For the Client to hand-in any written material written by LLT as if it were that Client’s own is strictly prohibited by LLT and represents a breach of its copyright.

4.2.7. that if the Client is satisfied that the use of the Services is permitted by their University or School, then the Client must also investigate whether it is necessary for them to reference in their work the use of the Services and the Client acknowledges that LLT has not given the Client any advice whatsoever on this question, and leaves the decision solely to the prudence and judgement of the Client.

4.2.8. that the services are rendered purely and solely as academic assistance and do not constitute in any form of professional advice.

4.3 LLT explicitly and unambiguously condemns plagiarism in all its forms and maintains the right to deny the provision of Services to any person for whom LLT has evidence to suggest that the person has committed the act of plagiarism.

4.4 The Client confirms that they have READ and AGREED TO COMPLY with Clause 4.5 below and agree that they are not ordering a custom written model answer/outline/skeleton whilst studying at a higher education institution in England.

4.5 The Client understands that since the Post-16 Education Bill legislation (Skills and Post-16 Education Act 2022) has come into force, LLT is under a legal obligation not to sell any written and/or partial academic work to students studying in England. (see Part 4 Chapter 1 of the Skills and Post-16 Education Act 2022). In furtherance of this legal obligation, LLT is constantly vigilant and carefully monitoring and vetting all orders of any custom written model answers/plans and/or essays/dissertation outlines/skeleton answers by Clients based in England and the wider UK. LLT will NOT accept nor process any written work orders from any Clients that are studying at post-16 education institutions that are located in England – which includes Universities, Colleges, 6th Forms, and 16-19 Academies. However, it does not affect orders for other services such as marking, proofreading and/or feeedback. Furthermore, where LLT discovers any breach by the Client of this clause, LLT reserves the right to ask for verfications through documentary evidence, to ensure that the Client does not, under any circumstances lead us to breach our legal obligations under this important legislation. Under the current law in England, as of 1 May 2023, english companies are prevented from providing some essay-writing services to students currently enrolled at English institutions. There are a few exception to this rule 1. Ordering tutoring, marking, proofreading and/or editing services. 2. A student in other parts of the UK e.g. Northern Ireland, Scotland or Wales. 3. An international customer based outside England. 4. Ordering a permitted essay-writing service (for example, private research that is not related to a set coursework or assignment that forms part of an assessment to be submitted by the student as their own work). Whenever ordering writing services, all clients enrolled at an institute in England are hereby required to confirm that they meet one of the above exemptions when agreeing to our Terms and Conditions as expressly required under Clause 4.5.

[5] CONFIDENTIALITY

Subject to the terms of the privacy policy on LLT’s website; LLT agrees that the Client's use of its Services will be kept completely confidential and that their personal or other details will never knowingly be revealed to any third parties.

[6] COPYRIGHT

All services provided by LLT remain the copyright of LLT. No materials of any kind supplied by LLT may be reproduced, redistributed or displayed without the express agreement of LLT. The Client shall indemnify and keep LLT indemnified against all liability in respect of any infringement of copyright or any other similar right or claim resulting from a breach of this condition.

[7] FORCE MAJEURE

LLT will not be held responsible for any delay or failure to comply with its obligations under these terms and conditions if the delay or failure arises from any cause which is beyond its reasonable control.

[8] TERMINATION

8.1 LLT may terminate the Contract immediately by notice in the event of the Client’s failure to make the due payments under the Contract without rebate or allowance on the due date.

8.2 In the event of LLT terminating the Contract during the Client being in breach of any of its terms and conditions the Client shall immediately pay to LLT all sums due under the Contract without rebate or allowance.

[9] ALTERATIONS AND AMENDMENTS

LLT reserves the right to make changes to these terms and conditions. The Client’s contract with LLT will be subject to the terms and conditions at the time the Client confirms the Order and makes payment unless any change to these terms and conditions is required to be made by law or government authority. If any of these conditions is deemed invalid, void or for any reason unenforceable that condition will be deemed severable and will not affect the validity and enforceability of any remaining conditions.

[10] GOVERNING LAW

The interpretation and performance of any contract between LLT and its Clients including any of these terms and conditions shall be governed in accordance with Law of England and Wales exclusively.

[11] COMPLAINTS AND DISPUTES

If you have a complaint we will try to resolve your complaint using our internal complaints procedure. If we have been unable to resolve your complaint, you may Appeal to the London Arbitration Centre Limited within 12 months of our final response. They are approved by the Chartered Trading Standards Institute to provide an independent review of complaints and disputes by way of Alternative Dispute Resolution (ADR). We agree any decision by them in respect of any Appeal to be binding upon us. Their details are as follows: Website: www.londonarbitrationcentre.com Telephone: +442032874003 E-mail: adr@londonarbitrationcentre.com